Verification InterviewsThis program is absolutely essential training for people involved in conducting screening interviews, reference checking, enquiry or fact-finding interviews. Too often we take the information we receive on face value and don’t thoroughly check and cross check accuracy. Consequently ill informed and costly decisions are made that can have detrimental outcomes on businesses.
Undergoing this one-day program will give you valuable skills to ask the right questions to obtain the information you need to verify data and confirm facts. It will boost your ability to uncover answers and make better decisions.
Don’t leave it to chance and don’t just go with your gut feel – learn essential skills to gather accurate, detailed information.
This program will assist you to:
- Evaluate the information received and look for gaps or discrepancies
- Recognise the importance of asking the right questions
- Be able to cross check data and probe for detailed information
- Verify the truthfulness of information provided
- Improve skills in eliciting accurate and detailed information
- Gain a greater awareness of question types and structure and how to apply them for maximum success
- Have an appreciation for the power of observation in interviews and increase your ability to see and hear important information
- Learn to adapt your behaviour to build rapport with anyone and increase interviewing effectiveness
- Have the opportunity to practice new skills in a supportive training environment
Who should take part in the Verification Interviews Training?
Any person who is involved in formal or informal face-to-face or telephone interviews where the goal is to verify existing information and gather new, accurate information. This includes investigations, enquiry interviews, theft and fraud matters, employment interviews, qualification and reference checking.
Program duration:
This program is delivered in a one and two-day format.
