You will be able to access an online interactive version of our most popular programs along with practical new topics that have been requested by our clients in Australia and internationally.
See below a brief outline of programs to be progressively released from May 2010. Most programs will be available for individual access along with secure customised versions for small or large groups. Programs have optional assessment to measure your understanding of the content and contribute to a deeper learning experience.
If you would liked to be informed when these programs are available or would like to discuss your organisational requirements for user friendly, interesting, interactive and cost effective online training then click here to submit your enquiry.
PERCEPTIVE INTERVIEWING
If your role requires you to conduct interviews, verify information, make enquiries, fact find, investigate matters, clarify or gather information, then this online course will provide immediate tools and take your skills to the next level. In addition, you will learn how to prepare and ask powerful questions, build confidence and learn how to recognise verbal and non-verbal behaviours associated with deception and hiding the truth. Duration: 2+ hours. Register interest in this online program.
PERCEPTIVE BUSINESS INTERVIEWING
Learn skills to uncover the critical information you need. This online course is designed for professionals involved in conducting business type interviews. If your goal is to gather accurate information, build relationships, read people and read between the lines for the real story, then this course will be highly beneficial to you. This includes any business to business interview, management interviews, board meetings and other interactions. You don't have to leave your desk to become a more effective interviewer and uncover the information you need to make important decisions. Duration: 1.5+ hour. Register interest in this online program.
INTRODUCTION TO RECRUITMENT INTERVIEWS
The perfect online course for anyone who conducts employment interviews on a regular or occasional basis. Whether you are new to interviewing or need to brush up on your skills, this course will give you insights into the must know aspects and tools related to conducting effective interviews and making wise employment choices. Duration: 1+ hour. Register interest in this online program.
COMPETENCY BASED BEHAVIOURAL QUESTIONS
An essential course for personnel involved in interviewing. Competency based behavioural questions are the backbone of a good employment interview and can be adapted and applied in business type interviews. Learn how to identify competencies in a role and create targeted questions that cut through to elicit the information you need to make important recruitment decisions. Don't leave it to chance, these questions are so powerful but only if you know how to create and ask them for maximum success. Register interest in this online program.
SPOTTING LIES IN YOUR PERSONAL AND PROFESSIONAL LIFE
Want to become a human lie detector? This online course is a great starting point and will give you the skills and awareness you need to begin to notice the verbal and non-verbal behaviours associated with the anxiety of deception. Trust your gut feel, but go one step further to be able to see when a person is uncomfortable and hear when they may be being evasive or deceptive. Duration 1+ hour. Register interest in this online program.
ESSENTIAL COMMUNICATION SKILLS
In the workplace you may have colleagues, clients or managers that 'have a natural knack' when it comes to getting along with others and seem to have so much 'charisma'. You may even have friends who adapt to any social situation with ease and have people engaged and interested in what they have to say within seconds. With communication being the core of any human interaction, it is vital that you continue to look for ways to become an even better communicator. This online course will add to your existing skills by creating an awareness of tools and behaviourthat can give you power to adapt to situations, achieve even better outcomes and have people wanting to be around you. Duration: 1+hour. Register interest in this online program.
THE NEW MANAGER - ESSENTIAL MANAGEMENT SKILLS
Many new managers are thrown straight into the deep end and expected to know everything in the first week of becoming a manager! Even the most experienced managers can often benefit from brushing up on the management essentials to achieve better results from the team and earn greater respect. Having the right management skills and techniques available can make a huge difference and can result in better sales, improved outcomes and productivity and a more harmonious team. Duration 1+ hour. Register interest in this online program.
READING AND UNDERSTANDING BODY LANGUAGE
Reading and recognising body language is a skill that is highly valuable across all business sectors, positions, cultures and roles. Not to mention the value of reading people in your personal life! With over 55% of our message contained in our body and facial movements in a face to face dealing you should put this online course at the top of your list. Learn to read what someone is really thinking or feeling by noticing the subtle tell tale signs that leak through body gestures. A great course for personal and professional development! Duration: 1+ hour. Register interest in this online program.
QUESTION TYPES AND TECHNIQUES
Questions are such a powerful tool in communication and the power should not be underestimated. Most people are not natural born question askers and it can take knowledge and practice to be able to use questions to get the most from your interactions with others. This online course is a great foundation for any interviewing, sales or communication course as you will learn the power of over 20 question types and techniques. Get the most out of your communications through using questions as your tools. Duration: 45+ minutes. Register interest in this online program.
