Communicate with ConfidenceCourse Purpose
It is said that most business problems are people problems and most people problems are COMMUNICATION problems.
These half day and one day programs tackle the most common workplace communication issues and provide participants with highly valuable skills that can be applied for immediate positive impact.
These programs will help you to understand the different ways people communicate, provide techniques for active listening and give you effective tips to get your message across and minimise potential misunderstandings.
Mastering these important skills can assist in developing business relationships, increasing sales, managing staff, improving productivity and creating workplace harmony.
Learn how to adapt your communication style to suit the person, the circumstance and achieve the desired outcome. Develop techniques to ‘set the scene’ when communicating and how to increase your ‘positive’ language.
Communicate with Confidence has been eagerly received in a cross section of industries and across a multitude of positions. All participants who have completed this program have left with new skills, techniques and tips to immediately have a positive effect on any communications - professionally and personally.
This program will assist you to:
- Understand the ways we communicate and the impact of our communication style and actions
- Explore if you are using the right pathway to get your message across
- Learn the subtleties of verbal and paralinguistic behaviours in communication
- Increase confidence levels by having a more thorough toolbox of communication tools
- Recognise the impact our non-verbal (body language) has on communication and how to better read and understand behaviours
- Learn how to develop effective active listening skills
- Be more aware of your own behaviours and how to adapt your style to achieve even better success
- Gain new tips to achieve more successful outcomes in any communication
Who should take part in the Communicate with Confidence program?
Any person who is involved in face-to-face or phone dealings with other people in formal or informal situations. Any person who would like to have even better and more effective communication skills at work or at home. People of all levels of experience in all positions will certainly benefit from this program.
